debt personal finance: brighthouse
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Every so often you come across a small detail that reminds you that it’s a different world out there. So it is when I came across someone who seemed to be in sound mind who wanted to get a credit card to pay for her honeymoon in a year’s time. The approach was critiqued (not by me) in that there’s something to be said for saving up for a consumer purchase ahead rather than starting married life in debt.
Although I’ve generally of that curmudgeonly opinion, a honeymoon isn’t exactly like buying a new TV – as long as you know what you are doing, and are prepared to accept the attendant risks it’s probably less bad than buying a car on tick; hopefully you aren’t planning to do it again any time real soon. However, it was the reply that showed me it’s a strange world out there.
Yes it will be special enough to get into debt for, at least it’s not as much as some people spend on their honeymoon 7k plus! Ours is a lot cheaper and will only take a year to pay off so well worth it, saving for us would take a lot longer and harder than paying off a card.
I’ve really tried to think of the eventuality where saving up for something ahead of time would take longer that spending the money and paying back a card. Unless you’re expecting a raise, I just can’t do it, which shows me something I just didn’t understand.
People nowadays often seem think of credit as a different sort of money to normal money. This has been a failure of education, and by education I don’t mean what goes on in schools. It is the parents’ job to educate their children into how to use the resources of this world. Preferably by example – it makes it a lot more convincing when you show your children that you have more options in life if you occasionally go without and take responsibility for your actions, rather than saying that but doing otherwise.
It wasn’t that the bad guys actually won, it is that the majority of consumers seems to have lost the fight, and are now playing in a virtual world where there are two types of money: credit, that is generally easy to get and comes in in great big lumps but goes out in little monthly repayments, and real money, that comes in in little monthly payments and never adds up to enough to make a great big lump. Ergo, you spend for a great big lump like a honeymoon on credit, and it would take longer and be harder to save up for this beforehand (scratches head in wonderment).
That logic is just plain wrong. When you have managed to tell yourself that borrowing money on a credit card and paying it back is faster and easier than saving it up front then you are so far down the wrong track that even stopping is probably not enough to save you. You need to back up a long way.
It’s such an egregious example that it showed me that the vastly increased amount of consumer credit and easy acceptance has made people think about money in a different way. I have grown up with credit; I had an Access card as a student in London but I never thought of the money on it in a different way. I’ve paid interest on credit cards in the past through incompetence and through greed. But I now understand why people are sore when they can’t get accepted for a credit card. It is because they believe that consumer credit is the only way of buying some things, and that they are therefore entitled to a credit card.
I never grew up with the belief that I was entitled to somebody lending me money.
I have no income that a credit card company would recognise, so I presume none would give me a card now despite a blameless record. If that became the case then I’d suck it up and do without, and use a debit card instead, because when I lend a bank my money I get to have the right to tell them I want to be able to use it every so often.
Money, as a medium of exchange 1 is amenable to arithmetic and logic, and it’s very bad when you get that wrong and start to use voodoo economics in your personal finances. The value you place on money, in contrast, is inherently subjective. I didn’t go into debt on my honeymoon, though I did make it an exception to the cut all holidays to save for getting out of work early.
I hope the credit-card toting lady is aware that disagreements about money are a more prevalent cause of relationship grief than sex 😉
Money is one of the main topics of discord in relationships. Today, more than ever, in the current climate, it’s all about keeping a roof over our heads and feeling secure.
Denise Knowles, a relationship counsellor from Relate
It’s one of the reasons why I think that the wedding industry is ghastly – it’s aimed at people when they are hopefully young and in love and aiming to push consumer experiences at them to make as much money as possible on the back of ‘their special day’. All the knick-knacks and extras that all exist solely to push the price up. Take, for example, vainglorious excesses like the ‘ring cushion‘ – something has the sole purpose of displaying the rings as you walk up the aisle, so it has about five minutes of fame tops. And really, shouldn’t your wedding-guests be looking at the happy couple as they walk up the aisle rather than their rings carried by some oik?
Extracting tens of thousands of pounds from a couple just as they get married is about the one thing most likely to reduce the chances of that marriage lasting. It takes a long time to synchronise values enough to get a working common view on money in a relationship – years rather than months, and loading up with debt from the off makes that job much harder.
However, as long as she/they are aware of the issues and have weighed up the pros and cons then fair enough – deciding to borrow money for a honeymoon is a value judgement. However, logic shows it’s still never going to take less time or be easier to pay down a credit card rather than saving up first. The credit card enables you to Have It Now – normally at a price that means paying the bugger off at a given amount per month takes longer than if you saved the same amount per month. Inflation is bad but it’s not that bad now.
Your risk profile is also worse if you spend money before you’ve earned it. Spend the money now and you’re exposed to the risk of losing your job or otherwise finding a more pressing need for the money. That’s the beauty of saving up beforehand, and that’s why every good salesman wants you to pay now using credit if you don’t have the money to hand – so nothing can lose them the sale!
BrightHouse – the high-interest lifestyle store
Another example of this kind of thinking is BrightHouse. Say the Ermine washing machine had gone titsup. The last one served me for 15 years – I bought it as a bachelor, and replaced it around 2005 for about £250. Brighthouse will sell me a Hoover WD9616C washer dryer for £812. This already caused me a double-take – it’s been 8 years since I bought a machine, and personally I wouldn’t use a washer-dryer because using a dryer costs more energy than washing, but £800? WTF? F’rinstance this machine from Tesco, A rated and 8kg rather than 6kg washing load is £428. You could argue that BrightHouse’s free repair for 3 years is worth something, so let’s throw in Tesco’s 3-year extra warranty for £70 to end up with £500. I really struggled to find BrightHouse’s WD9616C but it was apparently a 2009 model. So for £300 less Tesco will offer me a better, more modern machine with the same warranty.
But it gets worse. I actually worked hard to find out what BrightHouse would sell this to me if I came in with my chequebook and wanted to pay cash, upfront. Because that’s not how Brighthouse works. They want you to pay for this at £10 a week, for three years, after which you will have paid nearly twice the cash price, an APR of 64%, and a total of £1560!!! The Grauniad had a gripe about Brighthouse recently, but it was only when I picked up their catalogue that I realised the horror. I couldn’t believe people really were that daft. The Grauniad cited BrightHouse chief executive, Leo McKee, who delivered himself of the following pearls of wisdom:
‘People have always had to buy beds, sofas, washing machines. This format, whereby people need access to credit in order to purchase essentials, has been there for a long, long time.’
Err, Leo, me old mucker, no. For starters, they don’t need to buy these new, never mind at inflated prices like yours. Many of these so-called essentials aren’t essentials if you have no money! I know consumerism tried to sell you the idea that you deserve it because you’re worth it, but the trouble is when you’re skint you aren’t worth it!
WTF has gone wrong with us all that people like BrightHouse can fool people that they ‘deserve it’ so much as to pay over twice the odds for a four-year old model of washing machine? Let’s see how people used to do this.
In 1989, an Ermine foolishly purchased a house paying over the odds at a 5*income multiple. I was boracic lint and had to pay off 20% of the price of the joint in the first year, though I could take a leisurely 25 years about the remaining 60%. I had saved a a 20% deposit. The Ermine’s first rule of home furnishing when setting up home was simple. If you don’t have the flippin’ money, don’t buy it – scrounge, buy secondhand or do without. I was so scared of going into even more debt 2 I bought a settee for £25. I used a cardboard box with a piece of wood over it for a desk. I hardly dared use the gas fires because I vastly overestimated how much it cost to run, because I had only been in shared houses before and assumed the heating costs would be the same. I had a borrowed television set. I patched the cheap gas cooker I bought secondhand for £10 by jumping the failed timer so the oven would work. I took my washing to the launderette up the road. I didn’t have a fridge for a year until a colleague sold me one for £15 when he moved.I used cardboard over the windows to get some sleep at night.
It simply never occurred to me to charge out and buy all these consumer goods brand new on credit. It was probably easier then in that there were far fewer consumer goods, and many of them were durable – you didn’t have to change them every year ‘to keep up’.
Absolutely everything in the BrightHouse catalogue I could live without. You don’t need a settee. Heck, when my parents first moved into their rented flat in Camberwell Green more than fifty years ago they had no chairs, no table and made do with orange boxes scrounged from the market stalls (these were wooden in those days). It’s the whole point of setting up home and being twenty-somethings in love. You’re young, you’re adaptable, you got each other, you’re in love, there’s a lovely rosy glow over the world, you don’t need to rush out and buy a whole set of brown and white goods. Buy secondhand, scrounge off colleagues, use freecyle/freegle/charity shops. Above all else, give usurers like BrightHouse the finger. The Furniture Reuse Network, a charity umbrella organisation called BrightHouse out for what it is
BrightHouse is a high-interest lifestyle store
That’s really all you need to know. If you are paying a high interest rate to maintain your lifestyle then you cannot afford your lifestyle. With BrightHouse everything costs about twice as much as it should, ergo your lifestyle is going to be halved for the simple reason that you are paying way over the odds for your lifestyle consumer items for the sake of having them three years early. Unless your lifestyle includes robbing the occasional bank in your spare time, paying twice as much for something means you can only afford half as much of it. If you want to spend money before you’ve earned it, then everything is going to cost you more. So try not to do that…
We don’t have to buy things we don’t need, with money we don’t have, to impress people we don’t like
Meh. It seems the battle is already lost. Apparently credit is the only way of paying for things larger than your monthly disposable income. Even if you’ve been living with the groom for several years and could have saved towards that wedding it’s just so much easier with a credit card. Cheaper too, probably 😉 Let me share with you why a consumer might find it’s easier to pay off a credit card or pay BrightHouse twice as much as an item is worth than to save beforehand
because self-control has become a dirty word
Without self-control, yes, it’s easier to pay off the credit card, because Bad Shit happens if you don’t – guys with thick necks and a bad attitude get to yell at you through the letterbox and harass you. You don’t want that to happen so while you are paying off your card you buy fewer gewgaws. Think of the credit card firm like a self-control loan – they charge you money to force you to save. It’s the threat of aggravation that makes it easier to pay off a credit card than save up beforehand.
As a consumer, you can fix this, because the enemy lies within. Not only that, when you get rid of the consumer credit middleman, you get a higher standard of consumer goods – because none of your hard-earned cash goes towards paying the middleman to use his money. Cut the sucker out – use your own money instead. It’s the Vimes Boots theory in action 3.
Wonga didn’t win. We seemed to have allowed our brains to fall out and litter the ground when it comes to consumerism. Previous generations focused their spending on essentials like food and shelter, and didn’t go into debt if they could help it. There has been a long suckout in the amount spent on food and shelter, and it is now gradually rising. We have become used to having a very high level of disposal income relative to even the 1960s and 1970s, and consumerism has risen to meet the challenge and give us opportunities to spend our money, and ways to help us spend it before we’ve earned it.
The warning signs are all around us that the basics of life will probably start to cost a little bit more of our total incomes. The pressure is going to be a lot higher because we have been used to living above our means with borrowed money for a long time. In The Sun Also Rises there is a line of narrative
“How did you go bankrupt?”
Two ways. Gradually, then suddenly.
- as opposed to a store of value ↩
- I had a £10,000 interest-free credit card loan to pay off in the first year to reduce my mortgage from 4*salary to about 3*salary to avoid being rushed for various arrangement fees for HLTV) Unlike the wedding lady I knew I had passed the probationary period and my salary would rise ↩
- The reason that the rich were so rich, Vimes reasoned, was because they managed to spend less money ↩